Prioritizes the inbox
Manor flags urgent threads, routine drafts, follow-ups, waiting items, and low-priority messages so the owner sees what matters first.
Short Answer
Manor AI is an AI email assistant for Gmail that helps small businesses prepare reply drafts from trusted company knowledge and create follow-up tasks, with review rules for sensitive sends.
What It Does
Drafts from sources
The agent uses your approved sources to prepare drafts you can check, including FAQs, policies, proposals, contracts, and meeting notes.
Turns email into work
Leads, customer issues, open proposals, and unanswered questions become follow-up tasks or scheduled checks.
Set up your Gmail agent
Connect your Gmail account through a supported connection, add your company FAQs or service notes, and decide whether you need reply drafts, follow-up tasks, or both. For example, when a customer asks about a service, the agent can check your service notes and prepare a reply draft and follow-up item.
Connect Gmail and approved sources
Start with a supported Gmail connection/account plus the docs the agent is allowed to use: company FAQs, service notes, policies, pricing notes, support playbooks, and proposal templates.
Define triage buckets
Separate urgent review, routine drafts, follow-ups, waiting on customer, newsletters, and messages that lack enough context.
Draft, review, then send
Prepare a reply draft first. Choose which messages need your review, then send through the connected account only when your workflow allows it.
Review the daily report
Use a short report to see what the agent triaged, which drafts are ready, what needs approval, and what follow-ups were created.
Keep Under Review
- Refunds, credits, invoices, and payment disputes.
- Pricing exceptions, contracts, or legal wording.
- Angry customers or emotionally charged messages.
- Answers where no trusted source is available.
- Any external send that creates a commitment.
FAQ
Can Manor AI send emails automatically?
Manor is designed around reviewable workflows. Start with drafts and approvals, then widen permissions only for narrow routine sends that have clear rules.
Does the Gmail agent need company documents?
Yes. The safest drafts come from trusted sources such as FAQs, policies, service descriptions, proposals, and meeting notes.
What should I measure first?
Track urgent threads flagged, drafts accepted with light edits, follow-ups created, and sensitive messages correctly escalated.
Turn Gmail into a reviewable agent workflow
Create a Manor workspace to connect Gmail, trusted knowledge, follow-up rules, and approval queues for your small business inbox.